Defective item

[coylers1]

I bought an item of jewellery in Oct 2020 (a platinum dress ring). I have onloy worn it a handful of times but earlier in the week the mount holding the stone came off the main band. Seller has basically said tough.  Any ideas on how to get a replacement or money back?

thanks

[plpmr]

unfortunately nothing you can do through eBay or PayPal.

If they were a business seller have a word with CAB.