Defective item

I bought an item of jewellery in Oct 2020 (a platinum dress ring). I have onloy worn it a handful of times but earlier in the week the mount holding the stone came off the main band. Seller has basically said tough.  Any ideas on how to get a replacement or money back?

 

thanks

 

View Entire Topic

Hi

 

Unfortunately there is nothing you can do through Ebay or Paypal as you purchased the ring too long ago.

 

If i were you i would take it to a local jeweller and ask for the cost to repair 

Ask a question