DEMAND FOR BUYERS TO RETURN ITEM TO EBAY DIRECTLY TO REVIEW QUALITY TO DETER UNFAIR FEEDBACK

[xcazscraftsandcreationsx]

Hi all

I'm totally distraught that a buyer has left me 2 x negative feedbacks for ONLY 1 transaction. I make these gifts on my own so I know the exact quality that I make and send. I have made and sold almost 12,000 of these items...how can 1 BUYER leave me 2 x negavive feedbacks and be right? 

I demand that sellers have the right to have the option for the buyer to return items to head office for to revaluate quality and remove negative feedback when appropriate. 

Anyone agree?

I'm so angry and upset. I put my life and soul into my business and do it all on my own. As you will all be aware it's not easy at the best of times. Really hurt 😞

Carrie-Ann x

[*vyolla*]

The buyer wouldn't be able to leave two lots of feedback if they only bought one item.

[xcazscraftsandcreationsx]

It was 2 items but one transaction.

[xcazscraftsandcreationsx]

So, that means if someone that was a competitor could potentially purchase 10 items and leave 10 bad feedbacks. I just don't get it all.

[*vyolla*]

Yes, a buyer can leave feedback for each item.