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Customs charge

What shall I do if royal mail charging me 11.10 as customs charge for an item ordered from China.. notice 143
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@mohamed19802011 

 

• When you import items from outside the EU there is a very high probability that those goods will be subject to import charges

• These consist of VAT - Goods over £15

• Import Duty - Goods over £135

• Brokerage fee - Paid to the courier who pays the fees on your behalf (anywhere from £8- £20)

• These fees are nothing to do with the seller or eBay......they are levied on the buyer/importer by your government......

• Failure to pay these charges upon delivery invalidates the Money Back Guarantee......meaning the goods will be returned to the seller & you will lose them & be unable to claim from eBay or Paypal


• The exception to this is where the seller ships using eBay Global Shipping Programme

• In these cases the buyer pays these fees as a separate payment at the time of purchase