Customs Duties UK to EU

[a_brit_in_czech]

Hello. I am getting nowhere with eBay's automated assistant. I wonder if someone can help me. Yesterday I bought two hi-fi items from the UK, I live in the Czech Republic and I buy from the UK all the time. But, eBay have taken two quite hefty fee for 'import taxes', does anyone know why? I just checked the UK government website about EU citizens buying goods from the UK and the information is clear... NO duties to be paid until the end of the year. And now that a trade deal has been struck there will absolutely be no customs duties between UK and EU. ultimately my goal is to get these two hefty fees back. Any help appreciated. Daniel.

[arkwebus · Accepted solution]

It's "Import Charges" [which is a meaningless phrase] not "Import Duty". We seem to be lucky in that from 1st January all imports and exports to and from EU will still not bear duty etc.

@a_brit_in_czech 

[a_brit_in_czech · Accepted solution]

Yes, thank you. I think I finally get it now... it isn't a customs tax, it is a shipping charge to eBay's global shipping service who get the items to me. And the post and packaging fee goes to the seller who sends my item to the global shipping place. Thank you to all off you for your kind assistance.