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Counterfeit T shirt
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26-06-2021 8:51 PM
How do I go about getting a refund without sending a item of clothing back because it's a fake counterfeit. I don't want it to go back into circulation and resold again. The seller said send it back for a refund when questioned the authenticity. I can't seem to find the correct help from eBay regarding a fake item.
Thanks
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26-06-2021
8:54 PM
You open a not as described dispute
You have to return it to be sure of your refund
Open a not as described dispute at the bottom of the page under Resolution Centre.
Escalate it after a full 3 days of opening the dispute.
The seller needs to send a pre paid label for the return.
If they dont then ebay should when you escalate the dispute.
Make sure it goes back tracked and that the tracking is in the dispute.
You have 30 days from the day of delivery to open a dispute in ebay
Read up on the Ebay money back guarantee
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