Complaint against eBay malicious actions

[hannahhanna]

How to complaint against eBay

[pixiesen2012]

what have they done that you want to complain about?

[hannahhanna]

I am buying a lot on eBay and it’s been told to me via very aggressive manner that I am having too many returns. Therefore on my Account I can’t proceed with any return even so the item can be returned accordingly to the UK law

[papso22]

Ebay gives you rights that are additional to the rights given to you by law. They are not stopping you returning something, they have simply stopped you using their system to do it. If you have bought from a business seller then you still have the right to return an item, just not through ebay.

[hannahhanna]

Well I understand your point but the legally bounded contract between me and a seller is created by eBay This us why the seller pays fees to eBay whilst I purchase the items that include these fees. Therefore they are in breach of the law by Denying their service they are paid for -with Making the excuse for the breach of the contract that is more that idiotic especially in case customer buy a lot

[pixiesen2012]

you've got nothing to complain about,


you agreed to abide by ebays rules when you signed up,


if you don't like them, don't use ebay to buy things,

simple really,

[papso22]

The only legally binding contract you have eith eBay is the one set out in the user agreement, this includes the terms of the money back guarantee. Likewise for sellers who pay eBay to advertise on the site. The sales contract for the goods is only between the seller and you. You can't change the contract terms because you think they shouldn't apply to you.