Complaint against eBay malicious actions

How to complaint against eBay
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red_magpie
Experienced Mentor

EBay doesn't have a complaints procedure. and complaining to their customer support call centre achieves nothing.

 

Plenty of members have talked about complaining in writing to their head office. I don't think we've ever heard from anyone about the outcome.

 

Very often the problem is that what members see as "unfair" is in fact one of eBay's stated policies. We have all accepted these in the user agreement, but very few members have actually read them! This especially applies to eBay's decisions on money back guarantee claims.

 

If you wish to explain what the problem is, someone here will be able to advise you what can be done about it.

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