24-03-2021 7:54 AM
Hi I recently bought an item ,an electric wax burner. I selected click and collect at a local store as it's easier for me.
I found it had been delivered .but no collection code.
Asked shop about it.they say wait till collection code.
I then found out they had refused to sign for it and it was sent back to seller.
Can the store do this!!!
Yes, if it is not in accordance with the rules on size for example.