Hello, I sold an item which arrived damaged. I am trying to claim from the courier who request a proof of purchase and delivery address.....can anyone help me where to find this? thank you
I would presume they want the order details of the item you sold. This will be on your sold section. Click onto the item and you should see the proff that it was sold, then click on 'Order details' and you should see your buyer's name and address.
