Change feedback

Item was faulty

Accepted Solutions (1)

Accepted Solutions (1)

The fact that you have already left feedback, does not prevent you opening a Not As Described Case. However this is for condition on arrival not weeks later after use.

Answers (2)

Answers (2)

You can't revise a positive feedback, this doesn't prevent you from using the eBay money back guarantee: http://pages.ebay.co.uk/ebay-money-back-guarantee/faqs.html  feedback isn't considered in a case.

If you left positive feedback [why?] then it cannot be changed.  Have you opened a "not as described" case to get a refund?

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