08-04-2020 4:06 PM
If you have a non payer you open a non payment dispute at the bottom of the page under Resolution Centre.
You can open one after 2 days and close after another 4 days.
You get your final value fees back the non payer gets a strike and neither of you can leave feedback.
If you dont do this then ebay do not know you did not get paid and you have to pay the fees.
You have 32 days to open a dispute
Then you can relist
No don't relist before closing that transaction properly, and getting those seller fees back.
Open an unpaid item case in the Resolution Centre link at bottom of most pages. Close it on day 5. Seller fees refunded, buyer gets a non payment strike, they are only allowed one, and only then, is it safe to relist.
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