03-07-2020 10:34 PM
Why is it not allowing me to open a case. Is it because i have a return pending?
Its been more than 8 days since being ripped off
If you opened the correct sort of caseand no response from seller then you escalate to ebay after 8 days.
It is important that you opened the correct case as if it is a private seller who does not accept returns and you just opened a return (Classed as a Change of Mind) you will not win the case.
Using the Money Back Guarantee Properly it is impossible to be ripped off unless you let it happen.