Can;t contact buyer

Hello, I am having problems with contacting someone who bought from me. I thought I had sent them a message, however now I am not sure if it has arrived. I have been sent a message from Ebay saying a dispute is open, but when I try to re-send the message and submit it, I get this error message.

 

I'm sure there used to be a webchat feature with ebay but I can't find it. It looks like I haven't responded to the issue, but I have. I am not sure what to do next.

 

Page Not Responding     The eBay page or feature you are attempting to access is not responding.
Please try the options below:

  • Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
  • Wait a few minutes and try to access the feature again.

If what you are looking for is unavailable, you may still be able to access other parts of the site from the eBay Home page


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