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Call Back

How can I arrange a call back from ebay as none of the headings match my needs

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Just choose the nearest option(s) to your issue until you get to talk to someone. The best time to call is early morning.

Why are you trying to call eBay CS?

If it is regarding the negative feedback you have received, your best course of action is to appeal to the buyer and then send a Feedback Revision Request.

https://www.ebay.co.uk/help/policies/feedback-policies/feedback-policies?id=4208