05-07-2021 12:14 PM
I sold a pair of designer trousers and sent the invoice after auction ended.
Buyer now says she has seen the trousers £10 cheaper elsewhere and will only buy if I reduce the price.
Is this a violation of Ebay policy and does it warrant reporting?
It doesn't violate eBay's policies to ask for a discount, but if they then refuse to pay the correct price you can treat it as an unpaid item.
In this case, use eBay's new cancellation procedure: https://community.ebay.co.uk/t5/Announcements/New-cancel-function-for-unpaid-items/ba-p/6939127
If they pay, but leave bad feedback because you wouldn't reduce the price, eBay may remove this if you contact them.
Wait 4 days & open unpaid case.
Resolving unpaid items with buyers | eBay
