Buyer says they can't understand how to pay for my item now the payment options have changed

[bellefiik]

I sold a bag, then set up my bank account now ebay does not accpet paypal.

Bank account is set up and connected to ebay.

Buyer of bag says she cannot understand how to pay for the bag.

Bag is now sitting here waiting to be paid for, frozen in time.

I have told the seller my bank details.

They will not use them.

They have not paid.

I have no idea what they are seeing on their end.

How do we fix this issue?

Thanks in advance.

[john1297576]

Never give bank details, that is what scammers do as any payments made to bank are irreversible, so buyer can lose their money and have no comeback.

Bank Transfers are only suitable to use with someone you trust and who trusts you.