Buyer requesting refund after two weeks

[themellis1991]

Recently sold an item of clothing and was asked specifically by the buyer to send the item next day delivery so they could take them on holiday. Now, almost 3 weeks later, the buyer has contacted me for a refund. Stating they weren’t happy with the condition of the item.
My listing was extremely accurate. The item was as described and I feel like the buyer is trying to scam me after having the item and potentially wearing the item on holiday.
I’ve told them I do not accept returns as stated in my listing and they have threatened with contacting eBay. I know I’m 100% in the right here.
Just wondering if anyone has had something similar happen to them and if so, how was it resolved?

[redwick1]

If they have opened a returns request then you can refuse if you want too

If they open a not as described dispute then you have to accept it back

You send a pre paid label for the return and once you have it back then you refund in full

If you dont and the buyer escalates to ebay then you are forced to refund and pay the fees and get a defect on their account.

Best just to deal with the problem

It all should be done through the resolution centre