03-12-2017 10:49 AM
Hi,
the highest bidder at my auction has pulled out and so I have cancelled the order, does this automatically then be offered to the next highest bidder or do I have to relish, think I may regret being kind and cancelling the order as they asked questions after winning and now saying item will not fit them
thanks for the advice
kate
so I have cancelled the order,
I hope you did this the correct way, through the resolution center, and selecting "buyer and seller agree to cancel" as the reason.
If you didn't, eBay is liable to place a defect on your account for making a seller initiated cancellation - even though it was what your buyer wanted.
Sellers have even received lifetime bans on selling here because of defects received for refunding buyers the "wrong way".