27-07-2021 8:33 PM
If you mean they haven't paid then enter UNPAID in help and contact to see the COREECT procedure now for dealing with NON PAYERS.
After 4 days, you cancel the sale using reason Buyer has not paid and you can then relist. Buyer gets an Unpaid Strike and NO feedback can be left. (In other words they can't leave you a negative)