Buyer has changed mind about buying an item

[toskaloo]

I've had two buyers this week  - now wanting to cancel the sales. Neither have paid. Although its really annoying and I'll certainly be blocking them, I am loath to " just cancel the sales" at their request, because as far as I can see it will affect my "standard rating" owning to " transaction defect"  

ive asked them to cancel via the resolution centre. I hope this is correct? 

[ruby*tuesday]

You cant Re-list until the Unpaid Cases are Closed.

I wouldn't add details when you Re-list. Future Buyers are not interested to know that Joe Bloggs did not Pay. It is agsinst Data Protection to name any Members ID.