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Bought an item in USA
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27-06-2021 4:10 PM
Hi all,
I bought a game in USA on 28 Dec 2020. I have never received the item at my address. I contacted with the seller and he told me sent the item to my address. In UK, we were in lockdown from 1 of January to 17 of May, it is possible any problem for this case.
I reported this problem to Royal Mail UK, they told me don't have reference number in the database.
I sent this letter to the seller, but he said me it was long time ago. He doesn't want to help me.
I would like to know , What can I do? Can you give any idea please?
Thank you very much.
Vic
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27-06-2021
4:14 PM
You are out of time for any help from Ebay. Is 30 days. You have 180 days Buyer Protection with PayPal if you Paid that way. You may just be in time depending on the Estimated Delivery Date. Log in and find Resolve a problem down the left hand side. Escalate the Case after 2 days but before 20 days.
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