Bought an item in USA

[vga_26]

Hi all,

I bought a game in USA on 28 Dec 2020. I have never received the item at my address. I contacted with the seller and he told me sent the item to my address. In UK, we were in lockdown from 1 of January to 17 of May, it is possible any problem for this case.

I reported this problem to Royal Mail UK, they told me don't have reference number in the database.

I sent this letter to the seller, but he said me it was long time ago. He doesn't want to help me.

I would like to know , What can I do? Can you give any idea please?

Thank you very much.

Vic

[redwick1]

There is nothing you can do

You were covered by the ebay money back guarantee and had 30 days from the latest estimated day of delivery on the listing

You had 180 days if you paid by paypal to open a dispute there

You may be just in time so try now immediatley

You have to go back and escalate it as soon as paypal will allow but within 20 days