Best Offer

[davidg3907]

Is it possible to get real time help from eBay?

The help site just keeps asking if this solved the issue and when saying NO, it just takes you back to the same place.

[arkwebus]

You can get to talk or live chat with eBay through "help and contact" above.  They offer call back.   You need to ensure that the understand the nuance of what you are calling about rather than  a standard question.

But what do you want to knwo about "best offers"?  We can probably tell you!

Ask a question ...

@davidg3907 

[davidg3907]

Hi,


Buyer made a best offer for an item but it elapsed while I was away from
the computer.


The system does not permit using the item number to contact the member
after that so the only way I could send an email to him to say the offer
would be accepted if resent, was to send an email stating THIS IS NOT TO
DO WITH AN ITEM so it may not have been read.


A totally ridiculous system that prevents members buying or selling
items - not a great USP for an auction site.


David.

[pixiesen2012]

best offers expire after 48 hours, that is how the sytem works, ebay don't allow contact outside of the 'offer' to prevent 'off sales'