19-01-2018 9:29 PM
I ordered and paid for an item. I received a tracking number almost imidiatly but after 18 days the item had not even been dispatched. I complained and posted a poor review
The seller has sent a number of abusive emails and was clearly attempting to provoke an argument
He has now said that if I post a positive review he will refund my money .... this is clearly blackmail
Not wanting to get into a big fight and only wanting to take the easy route I posted a neutral review and bland comment 7 days have passed and no refund.
What do I do .... do eBay offers a resolution service or do I just write the money off and move on
So you allowed yourself to be blackmailed ? You have upgraded the feedback to neutral but made no mention that he didn't send the item. Instead you said he has reasonable prices ?
Why does your feedback have absolutely nothing to do with your complaint ? Feedback is supposed to help other buyers, not mislead them into thinking he's a good seller. It also makes it look like you received the item.
Yes, ebay offers a resolution service. Read the money back guarantee..
| Subject | Helpful |
|---|---|
| 12 | |
| 3 | |
| 3 | |
| 2 | |
| 1 |