BUYER FRAUD AND CON

[duck676]

Hi All I have not had cause to ask you goods people for your help and support.

I recently sold a job lot of mobile phones and tablets to a person at have the asking price, I described in my description that I new nothing what so ever about these, just junk In total there were six items. The buyer came back later asking for a refund because he had found that one of the items was a fake. 

Ebay in the wisdom decided to give the rebate. 

I asked them to stop the refund till this had been investigated by law. Of course they would not have any of this. I sked to suspend the refund for the 30 days allowed by ebay rules again they refused. I have conned by a very devious con artist.

PLEASE PLEASE HELP I AM DESPERATE to prove I am not a cheat.

Pat.

[redwick1]

When a buyer claims not as described then they should open a dispute in the resolution centre

You send a pre paid label for the return of the item and once you have it back then you refund in full

you get your fees back and no defect on your account

If you allowed the buyer to do the dispute and escalate to ebay for the refund then you are left with the fees and a defect

Ebay will not delay disputes for any reason

Disputes are time lined and you have to keep to the times

There is nothing you can do if the dispute has closed