Asked for refund due to wrong item sent, so opened SNAD

[kazforkeeps]

Hi

I recently bought some balloon weights for my son's birthday which was last Friday.  I ordered them in time, but unfortunately received the wrong items onThursday,  I asked for a refund as I had to go out and buy some more.  Some lovely people on Ebay community suggested I open a SNAD case as the seller wasn't replying at the time, after sending a couple of messages and photographs.  I opened the case and explained that I no longer needed them due to the party being over and the fact they sent the wrong order.  Yesterday I received a message from the seller saying they had sent out the correct items and that they were sorry.  I've emailed them again to say I don't want them anymore and would prefer a refund. The case is still open, but they've replied what do I do now?  Thanks for any help.