22-09-2016 9:10 PM
I have been left unfair feedback and would like to reply so that others reading it can judge for themselves.
I know its pointless trying to get it removed - just replying to it would be good but I cannot.
I keep getting an error telling me I have no feedback.
Actually you might be able to get that feedback removed if the references to a 'replacement' was not something offered in the listing. Well worth a try before attempting to do a follow-up to that feedback. Suggest you phone CS tomorrow morning when the lines reopen.
The feedback error you encountered is a long-standing intermittent fault that has no sign of a fix. The workaround du jour is to log into the eBay USA (.com) site and manage feedback from there.
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