22-05-2017 6:49 AM
Two things, those tickets are non transferabel so should not be sold, and they should not be sold on eBay, but on their other site Stubhub.
However, you correctly opened a case for a refund, and just close it 8 days later, and you will be fully refunded
Here's a tip go to a supermarket, look at various packets of cereal, many are offering buy 0ne ticket get one free ,on Alton Tower tickets , make sure the dates you wish to go comply!