10-05-2021 12:25 PM
Hi there,
How do I prevent ebay from opening an unpaid item case when the seller and I have agreed a lengthened timeframe in which to pay?
Thanks in advance.
If I understand it correctly, Ebay do not automatically open an Unpaid case, until you cancel the sale,which can be after 5 days.
Ebay cannot do anything like this automatically as they have no way of knowing whether a payment has been made in some way that they would not know about.
As far as I know Ebay just send reminders still, it is the seller who makes the decisions.
I am not sure whether this new system is working yet and will be interested in seeing exactly how it works, although I don't really want a Non Payer to test it on..