01-05-2020 9:54 AM - edited 01-05-2020 10:21 AM
Lately there have been a few items where, when received, the actual postage charge was several times the real charge, if special delivery is what the seller offers, I totally understand that it costs more, but if I get the item then as 2nd class, large letter, unsigned for, in the flimsiest packing ever and paid 9 for postage, I really feel ripped off. Is there any way of holding the sellers to the delivery they promise?
Edited to add:
PS: Been in touch with eBay regarding it, as the seller was pretty awful and called me a lot of things for contacting and asking why I paid for special delivery (with a considerable surcharge for packaging) when I got it as a 2nd class letter, ebay said they consider it price gouging and encourage to report it, they will also force sellers to refund excessive postage charges. I really don't quibble about the odd pound more for packaging, but if I am paying several times the actual cost and they don't send with the service they claim to send, it feels like a blatant rip off.
Sorry no there isn't , ebay do not get involved in postage disputes.
Contact the seller, a good seller will reimburse any over charge, though there is nothing to enforce them two.
Leaving bad feedback to denote a high postage, the seller may well ask for its removal as the postage charge was clearly written. However, if it did not match the service, then that can be left in feedback.
| Subject | Helpful |
|---|---|
| 12 | |
| 4 | |
| 3 | |
| 2 | |
| 1 |