As per title
We had a buyer purchase a low cost item he used the collect in store function, I tried calling to let him know his item is ready for collection (fake tel number) so sent a message via the eBay messaging system, a week goes by the buyer instigates a claim.
Whats concerning here is the fact eBay side with the buyer yet the buyer chose to collect, its pretty dam obvious to anyone with half a brain that it was never going to arrive.
Fortunatly for me this is a low cost item with cheap postage so I just posted the goods to save being down ranked on the ebay platform, but the seller has kept the claim alive.
My questions on this issue are
is this a common known scam?
Why doesnt eBay verify buyers telephone numbers I get challenged enough times
Why doesnt eBay see this is a collection and not a delivery and just blow the claim out from the offset
As I said above its a low cost affair and the amount is negligable but it leaves a bad taste and this could happen on a higher ticket item and to find eBay siding with the seller
Paul
The Pellet Guys
