yet another timewaster who refuses to respond. Why me - doh!

Yet another timewaster refusing to respond.  Lord, what terrible sin hath I committed that Thou landeth me with dummies like this?  Won the item last Saturday - sent off the invoice - no response.  I thought maybe they're on holiday so I sent them a second reminder a few days later, asking them to contact me if there is a problem - still no response.  If they contacted me and said: " I'm sorry but we have cash flow problems, can you wait until the end of the month?"  No problem. but to totally ingore somebody is the heaght of rudeness,  I'll give it until Saturday - one calendar week for them to respond.  If I hear nothing, the the following Monday i will give them one warning shot, and one warning shot only that if I don't hear from them within 24 hours I will have no option but to open up a non-payment case against them.  I don't like doing it - it creates a bad rapportand takes another five days, but I'd have no option - my word, as many of you will know, is very much my bond.  Some of you might remember a while back when I was led up the Swanney by a girl claiming her card had been cloned and maybe becuse she was a girl - terribly patronising I know, I fell for it, but not this time.  See how she's ruined it for other?  I'm nobody's fool.

 

I don't like taking things through the Resolution Centre - it's not my scene, but in this case I'll have no option.  I live by the insurance cliche "My word is my bond."  I never go back on my word.

 

On the other side of the coin I sold a pair of suitcases and the harassment came for his side - I received five emails asking me when he could pick it up.

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yet another timewaster who refuses to respond. Why me - doh!

Yawns.

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I don't care who you are, stop walking on the water while I'm fishing. --------------------------------------------------
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yet another timewaster who refuses to respond. Why me - doh!

Yawns - for my benefit?  Is that how you see me - a boring old you know what?  

 

Sorry if I am - I'll go back to sleep, then.  (Shrug shoulders).  Thanks for letting my know, though.  Your honesty is very much appreciated.  Smiley Indifferent  Maybe it's not worth posting anything up any more.  Goodbye - have a nice evening.

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yet another timewaster who refuses to respond. Why me - doh!

Non paying bidders are on the increase for many sellers, so I'm afraid I don't think it's a personal issue that God has with you per se.

 

That said, I think you may be overdoing the comms.

 

In the first place, they don't need an invoice if there is nothing to be changed - they get the winning email.

 

Then, 48 hours later, they get a reminder from eBay anyway.

 

If you want to give buyers time, I'd say that you should avoid sending anything until 4 days have passed, then send the invoice with a nice note to say that you'll get the item in the post as soon as they pay if paying by Paypal, or if they prefer to pay another way, just let you know.

 

Then, if you get no joy after a further xx days (say another 2 or 3), open the UID - they still get a further 4 days from then to pay, and frankly, if they haven't paid or communicated by then, the chances are more that they have no intention of paying, rather than they've come to some sticky pass.

 

 


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My body is an old warehouse full of declining storage, my mind is a dusty old reference library, strictly for members and archaeologists only
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yet another timewaster who refuses to respond. Why me - doh!

Thanks - maybe I do overdo the communication side of thing a bit but surely most people will not respond until they get an invoice - I may be wrong of course, but it's always worked with me.  I don't harrass them for payment, but a one-line reply surely doesn't go amiss.  On my breakdown, communication and post and packing are the top two items with the most points then comes discounts which I don't offer, and something else which slips my mind.

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yet another timewaster who refuses to respond. Why me - doh!

 

Fred - this is just another way of dealing with non-payers:

 

On my selling account, I use eBay's Unpaid Item Assistant. You can set it to open a case after 2,4,8,16,24,or 32 days after a listing ended.

 

Once set up you don't have to do anything. eBay's unpaid item assistant will monitor your sales and if any of your buyers doesn't pay it will open an unpaid item case for you after whatever days you have set it for.

 

I have mine set to open after 4 days of non-payment. The non-payer still gets another 4 days to pay before the assistant closes the case and refunds any final valuation fees. It will close the case automatically if they pay and let you know.

 

eBay send out all the necessary emails so you can forget about it. No invoices or waiting for replies to emails etc.

 

Click on the link for more information:

 

http://pages.ebay.co.uk/help/sell/unpaid-item-assistant.html

 

Genesis 1.31 NIV The sixth day.
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yet another timewaster who refuses to respond. Why me - doh!

Thanks, Gen.  I never knew it existed and I've been on the board eight years so we learn something every day.  I'll go onto it now and set it for eight days.  If people mess me about, even if they do pay me eventually, as a matter of course I put them up on my B/B list.  Generally speaking a week is more than long enough to find the money to pay for something.  Why waste time bidding on something you don't intend to buy?  You're just wasting your own time and everybody else's for that matter.

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yet another timewaster who refuses to respond. Why me - doh!

Aaannnddd Relax..........!

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yet another timewaster who refuses to respond. Why me - doh!

G'nite see you all in the morning Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn..........

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yet another timewaster who refuses to respond. Why me - doh!

It's not just you fred, it happens to everyone, and could be for genuine reasons that you wouldn't know about, such as illness, an accident, urgent domestic issues, having to go away for a bit without notice, bank card details needing changing, problems after the ebay hacking - who knows what people have to deal with in their lives that may be a priority at the time.  Your conclusions about their reasons may not be correct and they may not be lying or deliberately being difficult or a timewaster as you call them.  I would give them the benefit of the doubt and take care to be polite.  If you have to open a case at least you have that option.

 

On the other side of the coin I sold a pair of suitcases and the harassment came for his side - I received five emails asking me when he could pick it up.  Did you reply before the further emails arrived? Perhaps he thought they hadn't got to you.  At least he was keen to offload you of the items he won and didn't keep you waiting for ages.

 

If everyone posted threads about minor irritations with buyers or sellers on the discussion boards, they would fill up.  Still, at least the boards would move along at a pace like the good old days Smiley Wink 

All that we are is what we have thought.
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yet another timewaster who refuses to respond. Why me - doh!

True, very true.  I sent them an email telling them that I am prepared to wait until Sunday, but that if I did not hear anything by then - a full eight days, I would assume they were no longer interested in the item.  EBay would then contact them direct and give them a further four days before contacting me and giving me the option to relist or to pull out altogether.  That would have given them THIRTEEN DAYS to do something about it - doh!  Smiley Very Happy  Still fresh in my mind and still smarting over it was when I was strung along by some young girl claiming her credit card had been cloned, and that th'ed pay me in a couple of weeks.  I bought it, because it seemed credible.  It was only after I went into her feedback did I find that she was buying a string of other stuff from before she bought my item and received positive feedback up to two days before the last date, with no mention of any problems, so obviously she'd been stringing me along.  I don't like being made a fool of.  I relisted and sold the items seven days lated with an instant payer and positive feedback.  

As you say, it is a problem rather more common than I can imagine.- I was just trying to bring up a new subject.

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yet another timewaster who refuses to respond. Why me - doh!

Hey, it'z so Eeeeeeeeeeeeeeeeezeeeee!   I don't have to worry about a thing, now.  I've set it for eight days .which is more than long enough for a buyer to communicate with me under normal circumstances to tell me there is a problem concerning payment, in which case I can just override it manually.  No more problems now.

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yet another timewaster who refuses to respond. Why me - doh!

If you want to sell things easily why not list them as BINs with immediate payment required?

 

That way you decide how much you want and people can't 'buy' it unless they actually pay for it Man Wink Now you have 3 free auto relists available you can just list them and leave them.

"We can judge the heart of a man by his treatment of animals." - Immanual Kant
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yet another timewaster who refuses to respond. Why me - doh!

I tend to stear clear of BINs because they tend to be used by business set-ups a lot like when you go to a bootsale snd you'll get some commercial enterprise with thirty or forty stalls.  I totally ostracsze them  because they are not operating a bootsale - they are operating a market.  Call it misguided loyalty if you like but genuine bootsalers have little to fear in being swamped out by them.  I will happily go five stalls down and pay half as much again for the same item from a person who has pulled out his items from the baack of his car, and is operating in the spirit of what it should be.  If I open up a page and everything say "Buy iy Now" there is a very good chance of it being sold by a company and no real bargains are to be had.  Glance to the top-righ of the screen and if it says something like "Buyfromme" with a feedback of 170,000, then I'll seek out the same item elsewhere from somebody with a feedback of only 300.  Like half the country I'll always back the underdog

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yet another timewaster who refuses to respond. Why me - doh!

Just a comment about invoices - I never send them unless it's to combine postage, and most people do pay very quickly.  As a buyer, I don't wait for an invoice either - I find out if I've won the auction, if I wasn't actually watching it, and pay immediately.  If I'vw got a bid on something, I look at ebay before I'd check my emails.

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yet another timewaster who refuses to respond. Why me - doh!

I use BINS, I have no reason not to, and I sell a fair amount that way.

 

Private sellers use tem as well as businesses, the latter actually have them listed with multiple items which private sellers tend not to do. I try to avoid bootsales because of the mentality of the buyers wanting everything for nothing and the rudeness, never mind avoiding the sellers with vans full of shop stock and the ones selling hundreds of used bikes which I find rather worrying.

 

You are missing out if you have anything worth selling. I am not a business, but I do have a lot of stuff in a small house and I don't need most of it. If you ignore people with BINS you are also avoiding buying from the underdog because now we get 20 free listings and are able to choose auction or BIN I have noticed a lot more people like me who are trying to get some pennies for their unwanted stuff are using BIN format because it doesn't cost extra at the moment.

 

You really do need to keep up with what is going on you know Man Wink

"We can judge the heart of a man by his treatment of animals." - Immanual Kant
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yet another timewaster who refuses to respond. Why me - doh!

Point taken, though each to their own.  I did try it once, but I wasn't unduly impressed.

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