19-09-2013 8:57 AM
son rang up yesterday, he has been unwell with what seems like a chest infection
granted i rang up and got him an antibiotic
but wanted him to get checked out properly..........earliest appointment (with any doctor in the surgery)
two weeks away
and this is normal............ you could be dead and buried before that
19-09-2013 1:16 PM
@chips-and-brown-gravy wrote:Completely Innapropriate use of A & E. Its ACCIDENT and EMERGENCY, not somewhere to go because you are unwell.
No wonder A&E departments all over the country are under such pressure, and people are having their lives put at risk because people go there rather than their GP.
If it is urgent a GP will see you, if not you may be triaged and may have to wait.
Do you also realise the difference in cost to the NHS of a visit to the GP rather than A&E? - A&E costs about 7 times as much.
No wonder the NHS is struggling for money.
Sorry of this sounds harsh, but people just don't understand the consequencies, if you want to keep a 'free at the point of use' NHS use it responsibly and sensibly.
If the treatment you received from the nurse practitioner was innapropriate, and completely against all the rules of infection control - report it to the practice manager and/or the local healthwatch who will do something about it, rather than posting it on an ebay message board!
Your response in this case is completely inappropriate.
The poster you are castigating has been in and out of hospital, surgery and A&E for at least the last six months as the surgeons try to cure a very nasty post-surgical infection and a surgical wound that is not healing well.
She knows more about her condition than her GP and needs immediate treatment when she is unwell, not faffing about with a touchy receptionist.
And did you not see the case of a toddler who died in a GP's waiting room after waiting to be seen for an hour, because the parents didn't think of taking her to A& E when she had breathing problems, and nobody in the surgery noticed how ill she was?
19-09-2013 1:29 PM
Hear hear!!!!!!!!!!!!!!!!
19-09-2013 1:38 PM
On the whole I agree with chips and brown gravy. I'm appalled at the number of people who turn up at A&E with things I wouldn't even think to see any medic for whatsoever.! The only time I've ever been in A&E was an emergency! There are documentaries on TV made in A&E departments and some of the things they turn up with are so stupid!! When stroppy went, it could be classed as an emergency because she knows if she saw the doctor he'd send her to hospital anyway, so there are exceptions, but I bet half of them that go to A&E are time wasters, whether they intend to be or not.
19-09-2013 1:48 PM
If that is aimed at me chips - I am told that at first sign of a high fever - straight to A & E, don't mess about. Also at the first sign of muscle spasms, straight to A & E and get there the fastest way that you can in the hope that they can deal with the problem BEFORE the muscle spasms get established. Likewise, a problem with the vacuum dressing or the pump outside Mon to Friday office hours - straight to A & E as fast as possible. A problem with the I.V. line for my meds - straight to A & E.
I do NOT use A & E except in an emergency, a high fever IS an emergency due to my medical problems, likewise the muscle spasms ARE an emergency. If there is a problem with the vacuum dressing, or with the I.V. line for my meds - it IS an emergency.
I use the walk in centre for most things, and if they think it is something that requires hospital attention they will send me to A & E with a referral letter.
19-09-2013 1:50 PM - edited 19-09-2013 1:53 PM
I have been to A&E three times, once my husband thought he was having a heart attack (thankfully not though) 2nd time me by ambulance after contracting an infection after an operation to remove an ovarian cyst, and 3rd time when son tripped over whilst mucking about in the bedroom and knocked himself out on the corner of the wardrobe, (he was 2)
There are lots of things the doctors tell you to go straight to hospital with rather than the doctors surgery.
19-09-2013 2:03 PM
when oh fell down the stairs last week we knew he was not badly hurt as he could move all his limbs and joints but had hurt his back so we dialed 111 which is our local nhs line and after answering dozens of questions she said an ambulance was on its way and they would aassess the situation when they got here.after an hour they came and after looking after him they told us of for not calling 999. we are always being told only use 999 unless it is the case of emergancies but ours was not an emergancy so who do we listen to
19-09-2013 2:12 PM
It's very difficult, I had no choice when I went I was unconscious, we rang the out of hours doctor in my husbands case and they called an ambulance and we called one for my son.
When my back went into spasm a few years ago I rang the out of hours doctor and they said to go to A&E but I didn't because I didn't feel it was an emergency, so I suffered all day Sunday and went to the doctor on Monday and he told me off and said that if I had gone they would have given me a muscle relaxing injection and I would have felt a lot better and it might have been sorted out a lot quicker as it had just happened.
Sometimes you can't do right for doing wrong.
19-09-2013 2:13 PM
Cookie how is he feeling by the way
19-09-2013 2:23 PM
Ours is like the one where you have to book two weeks in advance or call in the morning to see if they can fit you in...... RIDICULOUS!!! If I need the doctors then I need to seen them asap. Not weeks away. I don't like going in the first place so usually put it off as long as possible. I went to the walk in clinic for my ringworm and the A&E for my leg. And then went with the 2 weeks apt with the gp...... who says not to use the A&E!!! And who also says I didn't have ringworm...... it was a fungus..... duhhhhhh that is what ringworm is. I know I may have an accent, but it is still English I am speaking. Unfortunately it isn't his normal language. And when I came down with Shingles, I got smart and asked to see the Nurse practicioner......got in that day in about an hour.
19-09-2013 2:24 PM
he is still sore and bruised and moaning. so he is back to normal then
19-09-2013 2:25 PM
Just slightly off topic but the same vein, My daughter does voluntary police work, regularly at the abuse centre, sometimes at the training sessions where she role plays as either a victim or an agressor and today for the second time, listening in to 999 calls for data collection or something. Last time she said in the two hours that she listened in, the majority of calls went something like,
'ello, it's Ada again. oi'm just ringin' yer agin ta tell yer there's a strange car in the street. Never seen it afore, not down 'ere. Very quiet down'ere it is. Thought I'd mention it.'
'Hello, I just want to report, as I was coming along Brook Street last night, ten o'clock time, there was a blue car came towards me, only had one headlight. Shouldn't be allowed! What you gonna do?'
I said I'd just want to give up.. but daughter said the person answering the phone said they don't mind, one of the odd bits of information like that might one day prove invaluable!
19-09-2013 2:30 PM
Thats good then glad to hear it, Hope he has been doing the hoovering
19-09-2013 5:59 PM
do not think he has touched the hoover since.
19-09-2013 9:05 PM
I once needed to see the doctor, rang to ask for an emergency appointment, our surgery has a couple of those at each sitting. She got real snotty with me and said "what's wrong with you?" I said I preferred to tell the doctor. She then said I couldn't have an emergency appointment as " you didn't know you were going to be ill"....eh?????? isn't that an emergency then???????
19-09-2013 9:28 PM
Must admit that the receptionists at our doctor's are good. When you make an appointment, they will ask you what the problem is but they say that you don't have to tell them if it's of a personal nature.
19-09-2013 9:41 PM
Never had any bother at my GP surgery, can easily get an appointment.
Often I go there at around 8am and can get an app for a couple of hours later.
If I don't want one that day very easy to get one the next day.
19-09-2013 9:47 PM
I have been quite a regular at A&E over the past three years with my sons breaking bones skateboarding and BMXing.
On more than one occassion sitting in reception you heard people booking in......
"I hurt my shoulder 3 days ago and, well, its friday and if you don't look at it tonight it will be monday before I can get it seen.
Doh, if it's that bad why didn't you see someone before this!!!"
And don't even start me on the drunks!
And the woman being brought in by ambulace, asking the ambulanceman to "Hold on a minute, can you wait here till I get a **bleep** cos I could be hours in there!!"
19-09-2013 9:48 PM
19-09-2013 11:32 PM
I was up at the GPs today, to collect a presc request I'd put in in writing, as it had seemed silly to take up an appointment (& I don't enjoy sitting in a room full of coughing & sick people)
Not sure whether I hadn't been clear enough, or Doc had presumed something - either way it was wrong
I said as much to Receptionist, who said 'Maybe you need to speak to the Doctor - would you like an appointment in twenty- fifteen?'
She knew I'd laugh, & I said that by putting the request (a change made by hospital) in writing, I had hoped to be saving something
In the end I settled on going on said Doctor's list of phone consults for tomorrow. I don't know whether this saves any time/money or not
I don't normally defend reception staff, but today she seemed so despondent that I felt a bit sorry
20-09-2013 8:02 AM
You should not use A&E thats for emergencies only.! It costs far to much for them to treat you at the ED department.
Thats why the NHS aint got no money! If the NHS started to charge the ones that waste time etc by going to the A&E dept they would be half empty as too many don't need it.