Ane advice on claiming against a store for accident

[fluffypenquin]

Hi has anyone on here claimed against a store for sustaining an injury.  last week as leaving a store all of the metal,rubber matting was loose and moving up and down out of the recess in which it should have been secured.  result is i have broken my wrist. store havent even had courtesy to phone to see how i am.  thery have now secured the matting down with bolts etc to prevent any further injuries to customers.

pls excuse typos using wrong hand to type

i would not normally think of pursuing a claim but their attitude and my pain are making me feel different this time.

did not photograph loose mats as was in too much pain and now mats have been secued by shiny new bolts.

Store have point blank refused to let me have a copy of accident form.  they completed it with no input from me so presumably they may not have put all relevant info on it.

so my question is does anyone on here have any advice about whether to claim and if so any help would be welcome

[fluffypenquin]

Thanks everyone  xxx

[fluffypenquin]

Hi - I just thought I would post an update. 

My arm is still in a cast and has not stopped hurting.  I thought that once it was in the cast it would become less painful, but this is not the case. 

I go back in two weeks for a review, I hope the bones have healed, because if there is a non union I guess they will have to operate and that would mean 7 weeks wasted.  It may be of course that it is just painful because of the extent of the break and the splitting of the joint.  I thought about going back earlier but I am trying to limit the amount of x-rays.  I have had 7 so far on the wrist and there will definitely be more at the review. Over the last few years I have had too many x-rays, but it has been a question of needs must and all that.

I got a letter from the solicitor today and surprisingly it says that the third party have admitted liability.  The way the store handled the situation I half expected the accident report to go missing or for the CCTV footage to have been taped over.  

Thanks again everyone for your helpful advice and support xx 

[bitsnknots]

At least there is some good news Fluffy.  Sorry that you are still in so much much pain.

(((((fluffy)))))

[ilove2patch]

Shame you can't have it looked at sooner Fluffy. You surely shouldn't be in so much pain still. Good about the shop admitting liability though.

[fluffypenquin]

Thanks Books and Patch - part of me wants to go back now, but I would be so annoyed with myself if  another 2 or 3 x-rays were taken and then I was sent home again to return in a couple of weeks for more x-rays to be taken.

I have had a letter saying they want me to have a DEXA scan which is at least another couple of xrays (low dose) and I am also witing for some injections for my neck, again to be done under x-ray.  It's a wonder I don't glow in the dark 🙂

I have just spoken to the solicitors as in a few weeks they want me to see a medical assessor and have x-rays.  I have said that I am happy to see the medical assessor but that they can obtain copies of the xrays that the hospital hold on file - I am more than happy to consent for them to be released.  You can tell I am paranoid about x-rays !!!!

[stroppy*cow]

glad that they have admitted liability.

I appreciate what you are saying about the x-rays, and I hope that it has healed and won't need surgery.

[fluffypenquin]

Thanks Stroppy xx