Unresponsive Seller

I bought a model car back in October.

It was intended as a gift, but when it arrived, the transfers were not applied correctly, and it looked awful. Obviously, I couldn't give it as a gift.

I contacted them immediately with photographs showing the problem, and requested a return, but they kept offering me a discount instead. I didn't realise there was a time limit on returns, and I realise now that they did and were just playing a waiting game, until it was too late for me to do anything.

I have tried to contact Ebay but keep getting useless Bots, so I have given up trying to return the item, and I am posting this as a warning to other buyers instead.

 

 

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Unresponsive Seller

fargvs
Experienced Mentor

Too late to take any action under eBay's (Not as described) 30 day Money Back Guarantee --- you may still be in time to try for a refund case through your Bank/Card payment issuer ?.

https://pages.ebay.co.uk/ebay-money-back-guarantee/

 

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