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@equinox-electronics wrote:
Hi
When will we get the digital sales report off ebay what has been shared with hmrc this month?
Hi , thanks for your question.
We don't have a specific date for it, but this is done by the end of January. If your account met the thresholds, and you haven't received yours yet, please allow enough time for it to be generated.
For further information and see what the thresholds are to see if your account qualified for digital sales report, you can click here.
Thank you,
Marco
I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply
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A little while after the Buyer Protection Fee was introduced the listing page added functionality to show the amount the seller would received as the well as the price the buyer would see including the BPF, like this:
This was a great improvement. Howevever the best offer area on the same page could do with the same functionality added as the lack of it is creating a space for misunderstanding between buyers and sellers. At the moment it looks like this:
It's not clear from this whether the 'Minimum Offer' or 'Auto-accept' amounts include the BPF or not. From experience for the 'Minimum Offer' it seems like it does not.
If I tell a buyer that I will accept an offer of £100 and put £99 in the 'Minimum Offer' field an offer of £100 will be automatically rejected, because the amount that they are entering includes the BPF but the amount I am accepting does not.
It would help if the Best Offer area would at least state whether the amount includes the BPF or ideally show the amount including and excluding BPF as the starting price area does.
@wellingnorth wrote:
A little while after the Buyer Protection Fee was introduced the listing page added functionality to show the amount the seller would received as the well as the price the buyer would see including the BPF, like this:
This was a great improvement. Howevever the best offer area on the same page could do with the same functionality added as the lack of it is creating a space for misunderstanding between buyers and sellers. At the moment it looks like this:
It's not clear from this whether the 'Minimum Offer' or 'Auto-accept' amounts include the BPF or not. From experience for the 'Minimum Offer' it seems like it does not.
If I tell a buyer that I will accept an offer of £100 and put £99 in the 'Minimum Offer' field an offer of £100 will be automatically rejected, because the amount that they are entering includes the BPF but the amount I am accepting does not.
It would help if the Best Offer area would at least state whether the amount includes the BPF or ideally show the amount including and excluding BPF as the starting price area does.
Thanks for the above, I can see how it could lead to an issue alright.
I'll pass this over to the site team as an improvement suggestion. It might be something they can work in to a future update.
Thanks,
Dave
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@mteconlineshop wrote:
Hi
Since all teh change a while ago regarding sending to Northern Ireland we seem to be getting orders coming through to be posted. And also other UK non Mainland countries. Have tried CS but they can not help
Have attached a Screenshot of the Business Policy regarding the post option on the listings
Hi mteconlineshop, thanks for your question,
I've just checked there, and you don't currently have a business policy active in your account. Your screenshot I believe was taken from the listing page, not the business policy, can you try from the business policy to see if that saves it?
Thank you,
Marco
I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
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@mteconlineshop wrote:
Thanks, But i use 2 Business Policies running, 1 with 2951 listing RM48 & 1 with 899 listing RM24
Thanks for your reply, mteconlineshop.
Could you please confirm 1 or 2 orders where you had those policies set up, but you still got Northern Ireland addressed, so I can take a further look and report it if needed?
Thank you,
Marco
I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
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@valueaddedresource wrote:
The January 2026 Seller News Update has been live for several hours - when will the official announcement be posted here in the community?
Hi , thanks for your post.
Announcement is already live, and you can see it here.
Thank you,
Marco
I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
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@valueaddedresource wrote:
The January 2026 Seller News Update has been live for several hours - when will the official announcement be posted here in the community?
The community posts are scheduled to go live at a set time. The site will usually be updated before announcement posts go live to make sure the links are active for the announcement.
Thanks,
Dave
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