Hi everybody!
The Community Chat will open at 2pm and will remain open until 3pm Thursday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll get to everything as quickly as possible.
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Your eBay Community Team
@darth_baggins wrote:
Thanks. This confirms it's definitely broken.
With 5 days handling time EDD was 27th December for 2nd class but 13th-17th for 1st class.
I've changed it to 3 days and now 2nd class and 1st class both show 13th-17th. That just doesn't make sense.
Thanks for your reply, @darth_baggins .
You are actually confirming it is working alright, after changing your handling times, you are saying you are posting before the cut off time for Royal Mail, which is the 17th of December, so that's why you are getting those dates. If you were to push back those dates, you would get an extended date, obviously.
Thank you,
Marco
I am currently away for Christmas and will return on the 30th of December. Please expect a delay in my reply
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
@suelel1968 wrote:
and the second part of the question
Hi @suelel1968
I wouldn't be able to say what the outcome of a case would be as I dont have all the information, you would need to speak to the cases team, and they will be able to give an answer if there were to be a case opened.
Thanks,
Dave
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
@truly-personalised wrote:
Here is a
nother example
Thank you @truly-personalised ,
As with my reply to your other example if you can send me the orders numbers also so I can have these checked.
Thank you,
Kat
