Hi everybody!
The Community Chat will open at 2pm and will remain open until 3pm on Wednesday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll get to everything as quickly as possible.
Please ask your questions in the thread below. In order to be able to answer your questions as quickly as possible, we ask you to have one question per post. Of course, you can make as many posts as you like in the Chat- the more the merrier!
Our eBay Community Team is made up of dave@ebay and marco@ebay . Between us, we have knowledge in Buying, Selling, Fulfilment, Payments, and the Community itself. Anything we aren’t sure on we’ll know the people who will be! Please ask us any questions you may have and we’ll do all we can to support. We understand that certain topics, such as concerns about businesses possibly using private accounts, can be frustrating and important to you. Please refrain from asking the same question repeatedly in our weekly live chats. We assure you that we carefully review all posts in the forum and ensure that your concerns are communicated to the relevant teams for appropriate action.
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Many thanks,
Your eBay Community Team
@pegr-834437 wrote:
Thanks for the reply.
The issue with this is the 'other' option was highlighted as such a pointless and ineffective option in the old system, a system that everyone at eBay trumpeted saying how great ti was but the new system will be so much better but all you's (as in eBay) have done is changed the design but not the option. If eBay really took the issue seriously it could have been a change in either of the new update which seems to have been out for months now or any time since that date. The failure to either add business trading on a private account in the update or any point since then shows just how little you (eBay) care.
Also can you please answer the part on why eBay would rather stand with an account breaking the law then standing with customers and users getting their full consumer rights, this I'm sure you will understand is a very strange approach for a private business to take when they do not need to be 100% sure of anything apart from upholding UK law.
Hi @pegr-834437
I cant comment on individual reports or accounts that are trading onsite but eBay in no way allow users to break the law. We also have safeguards in place to assure buyers are protected and getting their full consumer rights.
Thanks,
Dave
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