shower chair ordered supposed to have been deliverd on the 3rd of may , i still havent got it,

[georgbir9]

ive emailed the seller , he said he sent it last thursday 8th of may but they tried to deliver it on the 3rd of may ?, when i pointed out the mistake he backed tracked by saying hed sent it on the 1st of may !, he told me to get in touch with EVRI as it wasnt his fault that i wasnt in to receive the parcel , i rang them they said they will envestigate the missing parcel , so ive emaied the seller to ask for a replacement or my money back ,

[lucy_farmer]

If you get no joy from the seller, you have 30 days in which to claim 'item not received' from ebay.

(by the way, it's not your responsibility to chase Evri, it's the seller's ...)

Do not let the time go over the 30 days whatever the seller may tell you!

When you open an 'item not received' case, the seller has 3 days to respond and sort it out. At the end of those 3 days, if you've not got the item or a refund, you can 'escalate' the case and ebay will force the refund.