Hi everyone, I bought a bag on eBay that turned out to be not authentic. I already sent the item back, and the eBay status shows “Return complete”, so the return is officially closed. According to Royal Mail tracking, the package was delivered to the seller but refused by the recipient, and is now on its way back to me. The seller emailed me saying that once I receive the package, they want me to send it again and provide my personal email so they can send a new return label. The seller also claims that eBay sent the return label to the wrong address, which is not my responsibility since I used the label provided by eBay. I’m worried because I don’t want to go through the same problems again, and I’m afraid that eBay might require me to resend the package, even though I already completed the return correctly and seller's behaviour I am afraid it will create more drama. Has anyone experienced a similar situation? How should I handle this to make sure eBay recognizes that I have fulfilled my obligations and that I’m not required to send the item again? Thanks in advance for any advice!
