Search - is anyone else finding it as useless as me?

[ian_w42]

In the past few months I have found the search function to become nearly useless.

I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA RTX 3060 12GB " but applies to every search I make.

Nearly all of the results will be irrelevant and not related to the search terms at all. Different brands, different models etc. Most of the results will not contain any of the keywords I searched for.

You can of course refine results using the filter checkboxes but it's annoying and doesn't even cover every thing you might be searching for, the options are quite out of date.

I know ebay is "streamlining" search results but this is beyond that, it also does not seem to listen to quotes to force inclusion of certain keywords.

[moonlight-rhapsody]

[The CEO] is aware that not every member knows the ins and out of the current search method and how to find what they want, and he seems to think AI holds the answers. 

Considering how the broken search function must have been impacting ebay's profits for months/years, you'd think the CEO would have done something about it before now.  He didn't have to wait for AI, he could have got his tech team to improve the existing model.  If I was a shareholder/investor, I'd be viewing it as a dereliction of duty.

It will be interesting to see whether AI proves to be the golden bullet, or whether it will be yet another of ebay's "improvements" that turn out to be worse than before.