Hi, I bought some modules from seller .They sent me the goods, but when I took them to my car mechanic, they turned out to be incorrect parts, as they had 4 fixing points instead of 3 fixing points. Seller confirmed that they made a mistake and asked for returning the goods and promised to replace them. I was hoping to take the goods to a post office and send them, but a postman turned up and collected the goods. The collection was ordered by Seller.
When I ask Seller if they have received the goods and if the are sending the replacement they ask for the postal reference number. I haven’t got the number, because the person who orders the collection has the entire information.
So, I haven’t got the confirmation about the returned goods, I haven’t got the correct goods and I haven’t got the money. Could eBay have a look at this case and advise whether the correct goods should be sent, or the money returned please?
