I think I bought a fake item

I have recently bid for a YSL  bag. After receiving it the quality of the bag felt a bit off. The bag and the chains on the bag felt too light and the recipes which came with the bag looked a bit staged. What should I do as the seller started no returns. And I wouldn’t want to be stuck with a false bag which I pay quite a bit of money for.

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I think I bought a fake item

No returns can only apply to change of mind returns.   if an item is not as described, for any reason, you are entitled to return it for a full refund.   So as long as it's still within 30 days of delivery start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and if necessary escalate it to eBay after 3 complete working days. 

 

 

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I think I bought a fake item

No returns can only apply to change of mind returns.   if an item is not as described, for any reason, you are entitled to return it for a full refund.   So as long as it's still within 30 days of delivery start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and if necessary escalate it to eBay after 3 complete working days. 

 

 

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