Items sent by post
- Tracked: Funds will typically be available 2 calendar days after we receive confirmation from the tracked service that delivery to the buyer or pick-up location was successful. For example, if your order is delivered on Wednesday, you’ll get your funds on Friday
- For tracked orders with a subtotal (excluding postage, fees, taxes) of £750 or less, funds will be available instantly if positive feedback is received from the buyer after delivery confirmation
- For orders sent with Simple Delivery and dispatched within 3 calendar days, funds will be available 8 calendar days from the order date or 2 calendar days after we receive delivery confirmation, whichever comes first
- Untracked, or tracked with missing delivery confirmation: Funds will be available 14 calendar days from the order date
- For untracked orders with a subtotal (excluding postage, fees, taxes) of £10 or less, funds will be available instantly if positive feedback is received from the buyer
- eBay services: If the item qualifies for Authenticity Guarantee or our Global Shipping Programme, funds will be available 24 hours after authentication or arrival to the shipping centre, respectively
Local collection
- Funds will be available within 24 hours after you enter the 6-digit confirmation code the buyer received by email, or after the buyer scans the QR code
Before your funds become available in your eBay balance, they’ll appear as Pending in the Payments tab in My eBay or Seller Hub. You'll be able to use your pending funds to purchase postage labels and issue refunds to the buyer.
Withdrawing your funds
Once your funds are showing as Available for payout in the Payments tab in My eBay or Seller Hub, you can request payouts directly to your linked bank account by entering the amount, and selecting Withdraw. Once your funds are in your eBay balance, you can withdraw them at any time, and it can then take 0-4 business days for your bank to process your payout once the funds are sent.
If you don’t use or withdraw your balance, we’ll automatically send your available funds to your bank account on the first Tuesday of every January, April, July, and October. For more information, visit our article on eBay balance.
After we initiate a payout it will appear as Funds sent in My eBay and the Payments tab in Seller Hub. It takes between 0-4 business days for the funds to clear in your bank account and become available to you.
