Faulse tracking when a seller puts faulse tracking numbrs to make out they have sent item's

[jacquelinev807]

Some sellers are putting false  tracking numbers  to make ebay and buyers think items ha e been sent out 

When this has happened EBAY should confiscate  their funds and stop them

selling anymore

[tressygirl]

eBay do remove selling rights and impose restrictions but they are based on cases. 

If the seller cannot prove actual delivery of items, a false tracking cannot do this,  the seller does not keep the ' funds' they are returned when buyers open cases for item not received.

Then if enough cases are opened,  eBay act.

@jacquelinev807 

[papso22]

Are you aware that when a seller buys postage through eBay it immediately says dispatched even though it hasn't been?

That's not 'false tracking'.

[jacquelinev807]

It is when tracking numbers are false when you look them up on couriers
webb site after it says parcel has been delivered

[papso22]

Thank you for the additional information, 'sent out' and 'delivered' are not the same.

Is there a common courier involved?  It's not common for sellers to create false tracking, and actually quite difficult, so it could be a courier issue.  

[jacquelinev807]

Yes courier is hermes (evri)

[papso22]

So the seller sent by evri, it was tracked, you got a message saying it had been delivered, but you haven't got it.  When you check the tracking on the evri website what do you see?

Could you post a recent example of the tracking number?

[eburtonlab]

If tracking shows delivery, but nothing arrives, contact the shipping service to determine if the tracking corresponds to a delivery to your address.

If you can obtain hard copy documentation of that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.

You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

[myriad*seller]

The Evri tracking should have a GPS pin and photo of the delivery location

It sounds like your item has been delivered to a neighbour or some other location nearby

What does the pin show for delivery location? Have you checked the delivery photo?