Does eBay care about counterfeit goods?

[m1kegibson]

I recently looked at a range of power tools finding many listed at substantial discount to RRP. On closer examination it became clear these were fake. They were listed as branded item and used the right model numbers but are clearly counterfeit. To see what happened, I reported to eBay. Pretty swiftly I got a “there’s no problem here” email telling me that these fake items did not breach the counterfeit policy. All I can say is, be careful out there as eBay definitely does not have your back on fake goods and may not help if you buy this garbage and find out you’ve been duped once the good arrive. 

[style_wise]

I've had a similar experience. These days, that first 'there's no problem here' seems to be computer generated. Do you know that within that email there is a link to appeal? I include proof, or logical reasons for suspecting the counterfeit. For example a perfume batch code showed it was made in 2021, but the genuine perfume was discontinued in 2015. It's up to you if you want to take the time. I would estimate that about 1/3 of my appeals are successful.

[m1kegibson]

To be frank, I don't see why I would waste my time battling with eBay, if they don't care, why should I.  I shan't bother in future.