Click and Collect

[mute_raven]

Hi,

My preferred 'click and collect' option is Argos in Sainsburys. But whenever I try to purchase certain products this is not an option and gives a random newsagent instead. Is this a seller option or ebay?

Thanks for any response.

M.

[61stephenuk]

It's selected by eBay,with Simple Delivery if Evri is the courier then collection is from an Evri collection point near the buyer.

[sml192]

The store options with Click & Collect are nothing to do with the seller, they are controlled by eBay.

There are actually 2 different types of Click & Collect available on eBay now depending on whether custom postage or Simple Delivery is being used.  The original version available with custom postage uses Argos/Sainsburys as well as several other shops whereas the new version available with Simple Delivery only delivers to Evri parcel shops. 

[mute_raven · Accepted solution]

Thank you.

I asked the seller and they concurred with you. Sellers are simply given an address and EPC number to send the parcel to. All controlled by ebay.

Incidentally, the item was adult related. So maybe ebay or Argos deem this to be inappropriate for delivery.

Shame as another sale lost.  

[mysslola]

I came on here to ask the same question. Like you, there's an Argos in Sainsbury I tend to go that's convenient for me but not coming up anymore. Weirdly though, for my item, one Argos store does come up as it's near but not as convenient at the Argos in Sainsbury store. All the other options are petrol stations/newsagents/etc, some further than my preferred choice.

[sagr8191]

Thank you! I had the same query and spent a fruitless day trying to get any help from ebay as to why this was. It's definitely changed recently and very inconvenient. Also you don't know until you have bought the item that is going to happen.

[sagr8191]

Thank you! Does anyone know an email address we can write to ebay on to complain about this new system?

[fargvs]

For some reason, a number of local Argos collection points appear to have opted out of the eBay system --- other options >

https://www.ebay.co.uk/help/buying/postage-delivery/changing-delivery-address-method/click-collect?i...

@mute_raven @sagr8191 

@sagr8191 

@sml192 

@mysslola