seller wont cancel my order and refund incase I leave negative feedback. He is witholding my payment

[cocopop0170]

This seller will not accept my request to cancel the order and refund as he says he doesnt want me to leave neg feedback. Surely this isnt allowed. Hes got £50 of my money and i have no item as he hasnt sent it either.

[tobiasd4 · Accepted solution]

Unless it was UK business seller, you don't have a right to cancel.

If you have paid & seller hasn't posted item, open item not received case 1 day after estimated delivery date, escalate 3 working days later.

[cocopop0170 · Accepted solution]

Thanks, he is uk based. And he isn't sending the item. I will open a case when I can