returned item to seller, now being ignored

hi, i purchased a jacket for £440 and it is too big. i messaged the seller and he agreed to exchange it for a small size. i opened up a returns request to keep things right (i think). After i posted the jacket the seller changed his mind and then stated he never had a smaller size in that colour, but i could have a different colour for an additional £160?... tracking has confirmed that the the jacket has now been returned but the seller is now ignoring me and not refunding me. what do i do? 

Accepted Solutions (1)

Accepted Solutions (1)

Escalate to eBay who will refund forcibly from the sellers account! Call them and point to tracking to show seller has the item and is now being difficult!!

Answers (0)